Below is a list of questions that are commonly asked by our customers. If you have any other questions, please contact the business office.
	Q:	I do not wish to receive Telemarketing calls, is there anything I can do?
	A:	Yes, click on the link to your right to access the National Do Not Call Registry.
	Q:	What is the item, "Interstate Access Charge" on my bill?
	A:	This is a charge regulated by the Federal Communications Commission for network access.
	Q:	If I do not have a long distance carrier or have toll barred on my line, may I have the "Interstate Access Charge" removed?
	A:	No, because you still have access to the network when receiving call.
	Q:	What is the item, "Dual Party Relay Service" on my bill?
	A:	This is a charge that helps to pay for third-party relay services for the hearing and speech impaired.
	Q:	How do I change my Long Distance Provider?
	A:	First, contact your current provider and disconnect your service with them. Next, contact the new provider (you may get a list of those available by contacting our business office) to establish service. The new provider will let us know about the change. There is a $5.00 charge to change long distance providers.
	Q:	How may I pay for my bill?
	A:	You may make cash and check payments in person at the business office, or you may mail a check to the business office. Currently we do not accept credit card payments.
	Q:	How do I establish service?
	A:	You must fill out an application first. The application is available at the business office, as an online form here, or there is a printable version available, [application.doc]. Please note that the application is in Microsoft Word document format. Return the application to the business office and a Customer Service Representative will get in touch with you. If these options do not suit your situation, please call the business office for other arrangements.
	Q:	I want to do some digging on my property, do I need to let the Telephone Company know first?
	A:	Whenever you are doing any type of digging you are required by law to call Miss Utility (800-552-7001) at least 48 hours before you dig. They will contact all utility companies that serve your area, and those companies will locate all cable, if necessary.