Features
Below is a list of the most common features for your telephone line.
Other features may be available, call the Business Office for availability.

In the Rate column (R) denotes Residential Line Charge per month and (B) denotes Business Line Charge per month
Feature
Rate
Setup Charge
Description/Operation
GOLD Plan
7.00  (R)
Waived
CallerID, Call Waiting and Three-Way Calling
SILVER Plan
3.80  (R)
Waived
Automatic Recall and Three-Way Calling
BRONZE Plan
3.40  (R)
Waived
Automatic Recall and Call Waiting
Automatic Callback
1.25  (R)
1.75  (B)
Waived
Dial *66 (1166 for rotary) and the system will try for 30 minutes to reach the person you just dialed whose line was busy. To disable, dial *86 (1186 for rotary).
Automatic Recall
2.25  (R)
2.75  (B)
Waived
Dial *69 (1169 for rotary) and the system will announce the number of the last caller. You may then press 1 to return the call.
Call Forwarding Busy Line
1.35  (R)
1.85  (B)
Waived
Dial *52 (1152 for rotary), you will receive a second dial tone, then dial the number you wish to forward calls to followed by the # sign, your forwarding is now set up. To deactivate simply dial *53 (1153 for rotary).
Call Forwarding Don't Answer
1.35  (R)
1.85  (B)
Waived
Dial *56 (1156 for rotary), you will receive a second dial tone, then dial the number you wish to forward calls to followed by the # sign, your forwarding is now set up. To deactivate simply dial *93 (1193 for rotary).
Call Forwarding All
1.50  (R)
2.00  (B)
Waived
Dial *72 (1172 for rotary), you will receive a second dial tone, then dial the number you wish to forward calls to followed by the # sign, your forwarding is now set up. To deactivate simply dial *73 (1173 for rotary).
Call Waiting
1.75  (R)
2.25  (B)
Waived
When you are on the phone you receive a tone alerting you that someone else is trying to call you. To answer the second caller, depress the hookswitch for one second. This will put the first caller on hold. You continue to depress the hookswitch to alternate between callers. Cancel call waiting is included with this feature. Using Cancel call waiting will deactivate the Call Waiting feature for the duration of a call. To use dial *70 (1170 for rotary), when you receive a second dial tone place your call as usual.
Cancel Call Waiting
Free
Waived
See the Call Waiting Description
CallerID
5.00  (R)
6.00  (B)
Waived
This feature provides you with the billing name and number, (if available), of the person that is calling you. You must have a special equipped phone or display unit for this feature.
Customer Originated Trace
1.00  (R)
1.50  (B)
Waived
After you hang up from the offending call immediately pick up and dial *57 (1157 for rotary). A recording will answer and request for you dial 1 if you would like to trace the last incoming call. Another recording will tell you whether the trace was successful and provide additional instructions. You should note the date and time that the call was received. ** There is not a monthly charge for this feature. The charges shown are for each look-up done by the phone company at your request. You will not be given the number of the party calling you, the number will be given to the appropriate law enforcement authority.
Code Restriction
2.25  (R)
2.75  (B)
Waived
You may have the phone company create a list of up to twelve numbers that you do not wish to be dialed FROM your line. When a number on the list is dialed from your line you will receive a busy tone and the call will not complete.
Three-Way Calling
2.50  (R)
3.00  (B)
Waived
This feature allows you to add a third person to your conversation. During a call depress the hookswitch for one second to place the existing call on hold, you will receive another dial tone, place the call to the third party, when the third party answers, you may talk privately with them or you may all parties to the conversation by depressing the hookswitch again.
Automatic Origination
1.00  (R)
1.50  (B)
Waived
This feature will have your line automatically dial a preset number if you do not begin dialing within a certain time-frame (0 - 10 seconds, adjustable).
Distinctive Ringing/Call Waiting
2.50  (R)
3.00  (B)
Waived
This feature allows subscribers to program their line to ring with a distinctive ringing pattern for a select list of calling numbers and with a normal ringing pattern for all other calling numbers. Additionally, for subscribers who also have Call Waiting, a distinctive Call Waiting tone is generated when the line is called by one of the directory numbers on this list. To use the feature dial *61 (1162 for rotary) and follow the instructions on the recording.
Selective Call Acceptance
2.25  (R)
2.75  (B)
Waived
This feature allows subscribers to specify a list of numbers from which they are willing to accept calls. Subscribers with SCA may program a list of numbers from which calls will be accepted so that calls from numbers not contained on the list can be routed to an appropriate announcement. To use the feature dial *64 (1164 for rotary) and follow the instructions on the recording.
Selective Call Forwarding
2.25  (R)
2.75  (B)
Waived
Selective Call Forwarding permits subscribers to create a list of calling numbers that are to be call forwarded. The SCF subscriber specifies the callers which are to receive special treatment by including their Directory Numbers on a screening list. If a call is placed from a DN on the subscribers screening list, the call is forwarded to the designated forward-to number. All other calls are treated normally.  To use the feature dial *63 (1163 for rotary) and follow the instructions on the recording.
Selective Call Rejection
2.25  (R)
2.75  (B)
Waived
Selective Call Rejection allows subscribers to create a list of numbers from which they do not wish to receive calls. SCR can also be used to block calls from a number after an undesirable call has been received (even without knowing the number). All calls on the screening list are intercepted an rerouted to a rejection announcement. To use the feature dial *60 (1160 for rotary) and follow the instructions on the recording.
Toll Control With PIN
1.50  (R)
2.00  (B)
Waived
This feature provides the capability for a Residential/Business customer to dial a specific code (customer defined) that would toggle the customer's line from "Toll Restricted" (i.e. 1+ not allowed) to "Toll Allowed, on a per call basis". This is accomplished by dialing a feature access code and a special PIN (1-7 digits) prior to the destination number. With this feature, subscribers are able to control outgoing toll calls and their associated expense. Toll calls attempted without dialing the access code and PIN are denied.

To Place a Toll Call with Toll Control With PIN
Dial the Toll Control access code *13 (1113 for rotary).
Receive second dial tone.
Dial PIN number (1 - 7 digits).
Dial “#” or critical time-out occurs. (If the PIN is seven digits, then “#” or critical time-out does not apply.)
Wait for coded dial tone.
Place the toll call.

To Change the PIN on a Line with Toll Control With PIN
Dial PIN Change access code *12 (1112 for rotary).
Wait for coded dial tone.
Dial old PIN number (1 - 7 digits).
Dial “#” or critical time-out occurs. (If the PIN is seven digits, then “#” or critical time-out does not apply.)
Wait for coded dial tone.
Dial new PIN number (1 - 7 digits).
Dial “#” or critical time-out occurs. (If the PIN is seven digits, then “#” or critical time-out does not apply.)
Wait for coded dial tone.
Dials new PIN number again.
Dial "#" or critical time-out occurs.
Receive coded dial tone.
If the old PIN dialed by the subscriber does not match the PIN stored for the subscriber, or if the new PIN is invalid, equipment busy tone is given to the subscriber. The new PIN is not updated unless the subscriber enters it correctly twice.

Teen Service
1.00  (R)
1.00  (B)
Waived
Subscriber Identified Ringing Assignment (SIRA) allows 2 or 3 directory numbers to be assigned to the same line. This allows a subscriber to receive calls on up to 3 separate numbers without installing additional lines. A distinctive ringing pattern is provided for each directory number so that the subscriber can identify the number that has been dialed.


















































































































































































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